Lost/forgotten your password?

If you have lost or forgotten your password you can reset it as any time. Please click here to create a new password and follow the on-screen instructions to complete the process.

You will need to enter either the username or email address assigned to you when you created your account. You will be sent an automated email confirming your password request. You will be required to verify your account details by clicking on the link provided in the email after which you will be sent a temporary password.

The temporary password is automatically generated and made up of random characters. Sometimes the password can be difficult to re-type so we recommend that you copy and paste the password into the password box to avoid any errors. You will then be asked to type in your new password. Your new password must have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s).

Please watch the video demonstration below on how to reset your password.

Video tip: click on the HD icon in the video player to make the video clearer in full screen mode.

If you experience problems, please contact the Moodle Help team by email: moodlehelp@trinitycollege.co.uk. Give us as much detail as possible when you write to us so we can resolve your problem more quickly.

Click here to return to the help menu.

Last modified: Thursday, 11 July 2013, 9:21 AM